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See What Our Users Ask Frequently
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The subscription is available both on Windows and Mac?Is there any difference?
No, you have to pay for the corresponding versions of Plan for different devices. There are differences in the functions supported by the 2 systems.
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How does GPU Accelerated Conversion benefit me?
GPU Accelerated Conversion offers several benefits. It allows you to convert videos at a much faster rate compared to using the CPU alone, saving you valuable time. By harnessing the parallel processing capabilities of the GPU, it can handle multiple video conversion tasks simultaneously, enhancing overall efficiency. Additionally, it ensures smoother performance and responsiveness during the conversion process.
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What is the Perpetual License?
If you buy a Perpetual License you will get lifetime access to the version of the software you purchased the license for, including updates. However, this plan does not include future versions of the software. Should a new version be released, you would need to purchase a new plan to access it.
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What are the limits of the trial version?
The trial version of UniConverter is restricted to convert only 1/3 length of the video, burn 1/3 length video to DVD, download 1 file with a maximum resolution of 480P and record limited video.The 7-day free trial is applicable exclusively to all functions of Version 15 and above, while versions preceding Version 15 are exempt from this 7-day restriction.
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Can I cancel my monthly or annual subscription?
Yes, of course you can. The one-year subscription allows you to use this product for one year and renew if you are satisfied. You will receive an e-mail notification 7 days prior to the end of the subscription.
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What shall I do if the registration code says invalid?
You can make sure you install the right version of UniConverter first, then check if there’s a trailing blank when entering the licensed Email and registration code (note they are all zeros in the registration code, no letter O). Please contact customer service if neither way works.
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What's the difference between commercial and individual licenses?
The commercial license is for commercial use, while the individual is for personal use.