Choose Your Right Plan

Absolutely yes. We understand the concerns about your privacy. These are some steps that we will follow it to protect your files.
1. Media.io will automatically delete your files after 24 hours, or you could auto-delete after you have downloaded it.
2. There is no backup made of user files.
3. You keep the copyright and ownership of the source file and the processed file.

Media.io is continuously getting the online editor more mighty with easy while advanced features, such as whole-new video editing mode driven by texts, animated imagery of music visualizer, and many more! If you're interested in knowing more, join our Facebook group, where you'll stay current with updates, ask for help and even earn Big Gifts!

The following payment methods are available to our customers, which are JCB, Paypal, AliPay, Ukash, Diners Club, Qiwi Wallet, Discover/Novus, American Express, Chinese Debit Card, Bank/Wire Transfer, VISA/MasterCard/Eurocard.
Please note: When you pay with e-checks, there will usually be a 3 to 5-day hold on the check so that it can clear the bank. Once it has cleared, PayPal sends an automatic notification to use, and only then will the delivery of the software be completed.
If you have trouble while paying, please feel free to contact us.

Within 10 minutes of purchase, you will receive an email with a registration code in the email account you used to make the purchase. Sign in to your Wondershare account and activate it. After that, you could enjoy your features.

No worries. You could refresh the page or login your Wondershare account again because sometimes there are caches on Media.io.

Yes. Your monthly or annual subscription automatically renews and you will have free updates in upcoming versions until you cancel it any time.

Yes, we do. Don't hesitate to get in touch with us for more details.

Users who purchased a Basic or Pro plan before May 10th, 2023 will keep their existing subscription terms, which include the specific features, services, and price. This means that users subscribed to these plans will continue to pay the same amount as before and receive the same services and features.